In this sense, we privilege Suppliers and Partners who commit themselves to an ethical and socially responsible conduct, and must respect, in any circumstance, the following principles:
With regard to the quality of products and services, we make a continuous assessment on each supply, considering the following parameters:
- Deadline accomplishments
- Delivery Conditions, considering in this parameter the fulfillment of specifications and eventual malfunctions
- Effectiveness in incident resolution (such as DOA's)
Suppliers are evaluated for each parameter, on each supply, with a scale of 1 to 3, with 3 (excellent) fully complying with the parameter, 2 (sufficient) partially complying and 1 (insufficient) not complying with the parameter, being that if there's failures in more than 50% of the order or delays of more than a week the parameter is not met.
From the 5th supply, suppliers with a rating of sufficient in more than 50% of supplies or more than 25% supplies with a rating of insufficient will be informed by Decsis of their classification. In these cases,an improvement program may be proposed or the relationship may be the suspended.
In particular situations, and according to the products and / or services to be purchased, additional requirements may be defined that will be considered in the contract with the Supplier.